About Us

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At Complete Care EMS Services

At Complete Care EMS, we are driven by a deep commitment to serving those in need, especially the elderly, patients with dementia, and individuals undergoing dialysis treatments. Our founder, Terrance Williams, started this company with the mission to provide compassionate, reliable, and professional medical transport for those who may not have someone available to assist them during critical moments.

Whether it’s helping veterans through the VA system or providing transportation after a hospital discharge when there are no available vehicles, we are here to ensure no one is left without the support they need.

 

Our Mission

We believe that everyone deserves access to safe and dependable medical transport, regardless of their circumstances. Our goal is to provide peace of mind for patients and their families, knowing that they are in the care of a dedicated and professional team. We strive to serve our community with compassion, respect, and excellence.

Why We Care

Complete Care EMS was born from the understanding that many people, especially the elderly and those with chronic conditions, often face barriers when it comes to receiving the medical care they need. Whether it’s a lack of transportation after a hospital discharge or regular trips to dialysis appointments, we are committed to filling that gap with safe, timely, and caring transport services.

At Complete Care EMS, we treat every patient like family—offering not just a ride, but the care, dignity, and attention they deserve. Let us be there for you when you need it most.

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Compassionate Care

We prioritize patient well-being providing not just transportation but personalized, compassionate care

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Dependable & Timely Service

Our transport services are prompt and reliable.

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Happy patients

See what our clients have to say about our excellent service in the Athens, AL area.

Why Choose Us?

Our team of EMTs and drivers is not only certified and well-trained, but they are also passionate about providing care that goes beyond the transport. We treat each patient with the same care and attention we would offer to our own family.

Compassionate Care

We treat every patient with empathy, ensuring a comfortable and caring experience.

Reliable and Timely

Count on us for prompt, dependable transport to all medical appointments.

Specialized Services

We focus on elderly, dementia, and dialysis patients, providing tailored support.

Safe & Modern Fleet

Our vehicles are equipped with the latest safety features and medical equipment for secure transport.

Our certified EMTs and drivers are highly trained and dedicated to providing exceptional care during every transport. We go beyond just getting patients from point A to point B, treating each individual with the compassion and attention we would give our own family members.

We cater specifically to those who require extra attention—whether it’s the elderly, patients with dementia, or individuals undergoing dialysis. We understand the unique challenges these patients face and are here to support them every step of the way.

We were founded on the principle of helping those in need, especially those who lack access to reliable transportation. Whether it’s after a hospital discharge or regular medical appointments, we are dedicated to serving our community with kindness, respect, and professionalism.